Online retailer Neptune Blanket pays penalties for allegedly misleading statements about consumer guarantees
An online retailer paid penalties for statements that misrepresented customers' consumer guarantee rights to refunds, repairs or replacements. Small and mid-sized online sellers are squarely within the ACCC's enforcement reach.
What it means for business
Consider reviewing returns and warranty wording on the website so it does not cut down consumer guarantee rights.
What does this mean for your business?
If this development touches your contracts, compliance or reporting, it may be worth a short conversation. Get in touch through our contact page and a senior lawyer will reply within one business day.
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