JustAnswer to pay $10m in penalties for misleading pricing representations and misleading affiliation claims
The Federal Court fined JustAnswer $10m for advertising a $2 service that actually signed consumers up to $45 to $75 monthly subscriptions, and for falsely implying a link to the Fair Work Ombudsman. It is a clear signal on subscription traps and drip pricing for any online business.
What it means for business
Consider reviewing any trial-to-subscription flow so the full ongoing price and renewal terms are shown before sign-up.
What does this mean for your business?
If this development touches your contracts, compliance or reporting, it may be worth a short conversation. Get in touch through our contact page and a senior lawyer will reply within one business day.
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This register contains general information only and does not constitute legal advice. Envision Legal accepts no liability for any loss arising from reliance on this content. You should seek independent legal advice tailored to your specific circumstances. For enquiries, contact Envision Legal.