Privacy Commissioner publishes updated guidance on facial recognition in retail spaces

29 July 2026HighOAICGuidance

The OAIC issued updated guidance on using facial recognition technology in retail environments. Retailers using or considering the technology now have a clearer standard on consent, necessity and privacy impact assessments.

What it means for business

Consider pausing any facial recognition rollout until it has been tested against this guidance and a privacy impact assessment is documented.

What does this mean for your business?

If this development touches your contracts, compliance or reporting, it may be worth a short conversation. Get in touch through our contact page and a senior lawyer will reply within one business day.

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