Industries/Ecommerce & Retail

Ecommerce & Retail.

Online-first legal support for brands that sell direct.

Who we advise

Whether you're selling through Shopify, a marketplace, wholesale or all three, we build the terms, policies and supplier agreements that let a retail brand scale without regulatory surprises from ACCC, ASIC or the ATO.

What we do for ecommerce & retail

• Website & app terms

  Terms of sale, terms of use, privacy policies and cookie disclosures tailored to your funnel.

• Supply & manufacturing

  Supplier agreements, quality specifications and warranty-back frameworks with offshore manufacturers.

• Brand protection

  Trade mark filings across Australia and export markets, plus takedown and enforcement.

• Consumer law audits

  Reviews of pricing, promotion and refund practices under ACL.

Examples we're pulled in on

• Australian Consumer Law compliance across marketing and returns
• Supplier, manufacturing and distribution agreements offshore
• Marketplace terms and platform account risk
• Unfair contract terms exposure on standard-form customer paper

Professions we support

Pick your profession for a tailored view of how we help.

• Shopify & DTC Brands

  Terms, returns and marketing compliance for online-first brands.

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• Marketplace Sellers

  Amazon, eBay and platform-account legal risk.

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• Subscription Box Operators

  Recurring-billing terms under the unfair contract regime.

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• Wholesalers & Distributors

  Distribution, MAP and stockist agreements.

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FAQs

We use Shopify's default terms — is that enough?

Rarely. Default templates leave gaps around subscriptions, returns, IP and jurisdiction. We plug those without bloating the document.

Can you draft in plain English?

That's our default. Legal that customers can't read isn't doing its job.