Industries/Ecommerce & Retail
Ecommerce & Retail.
Online-first legal support for brands that sell direct.
Overview
Whether you're selling through Shopify, a marketplace, wholesale or all three, we build the terms, policies and supplier agreements that let a retail brand scale without regulatory surprises from ACCC, ASIC or the ATO.
Common challenges
Where we're usually pulled in.
- Australian Consumer Law compliance across marketing and returns
- Supplier, manufacturing and distribution agreements offshore
- Marketplace terms and platform account risk
- Unfair contract terms exposure on standard-form customer paper
How we help
Services tuned for this industry.
Website & app terms
Terms of sale, terms of use, privacy policies and cookie disclosures tailored to your funnel.
Supply & manufacturing
Supplier agreements, quality specifications and warranty-back frameworks with offshore manufacturers.
Brand protection
Trade mark filings across Australia and export markets, plus takedown and enforcement.
Consumer law audits
Reviews of pricing, promotion and refund practices under ACL.
Professions we support
Legal for your specific role.
Pick your profession for a tailored view of how we help — with cross-links to the insights and services most relevant to your work.
Shopify & DTC Brands
→Terms, returns and marketing compliance for online-first brands.
Marketplace Sellers
→Amazon, eBay and platform-account legal risk.
Subscription Box Operators
→Recurring-billing terms under the unfair contract regime.
Wholesalers & Distributors
→Distribution, MAP and stockist agreements.
FAQs
Questions we hear often.
- We use Shopify's default terms — is that enough?
- Rarely. Default templates leave gaps around subscriptions, returns, IP and jurisdiction. We plug those without bloating the document.
- Can you draft in plain English?
- That's our default. Legal that customers can't read isn't doing its job.
Talk to us
Legal built for ecommerce & retail.
Send us a note about what you're working on. We'll respond within one business day and, if we're a fit, book a free 15-minute consultation with a senior lawyer.