Industries/Ecommerce & Retail/Subscription Box Operators
Subscription Box Operators.
Recurring-billing terms under the unfair contract regime.
Who we advise
Subscription businesses face heightened ACCC and ASIC scrutiny on auto-renewal, cancellation friction and 'subscription trap' claims. We draft terms and design flows that hold up against the new unfair contract terms rules.
What we do for subscription box operators
Subscription terms
T&Cs, cancellation flows and disclosure calibrated to ACCC guidance.
Payment terms
Chargeback, dunning and failed-payment policies.
Examples we're pulled in on
- Auto-renewal and cancellation disclosure
- Unfair contract terms in standard-form subscriber agreements
- Chargeback and refund policy design
- Free trial to paid conversion mechanics
FAQs
- How risky is a hard cancellation flow?
- Increasingly risky — the ACCC has signalled this as an enforcement priority. We help design flows that convert without crossing the line.
Talk to us
Legal built for subscription box operators — ecommerce & retail.
Send us a note about what you're working on. We'll respond within one business day and, if we're a fit, book a free 15-minute consultation with a senior lawyer.