Industries/Ecommerce & Retail/Subscription Box Operators
Subscription Box Operators.
Recurring-billing terms under the unfair contract regime.
Overview
Subscription businesses face heightened ACCC and ASIC scrutiny on auto-renewal, cancellation friction and 'subscription trap' claims. We draft terms and design flows that hold up against the new unfair contract terms rules.
Where we're pulled in
Common challenges.
- Auto-renewal and cancellation disclosure
- Unfair contract terms in standard-form subscriber agreements
- Chargeback and refund policy design
- Free trial to paid conversion mechanics
How we help
Services tuned for subscription box operators.
Subscription terms
T&Cs, cancellation flows and disclosure calibrated to ACCC guidance.
Payment terms
Chargeback, dunning and failed-payment policies.
FAQs
Questions we hear often.
- How risky is a hard cancellation flow?
- Increasingly risky — the ACCC has signalled this as an enforcement priority. We help design flows that convert without crossing the line.
Keep reading
Related insights & professions.
Insights
Related professions
Talk to us
Legal built for subscription box operators — ecommerce & retail.
Send us a note about what you're working on. We'll respond within one business day and, if we're a fit, book a free 15-minute consultation with a senior lawyer.